Introduction
Kapsul respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you interact with our website, we may collect the following information:
· Personal details (name, email address, phone number, shipping address)
· Payment details (processed securely by Stripe; not stored by Kapsul)
· Order history and preferences
· Technical data (IP address, browser type, device information)
How We Use Your Information
We use your information to:
· Process and fulfill orders
· Communicate order confirmations and delivery updates
· Provide customer support
· Improve our website and services
· Comply with legal and regulatory obligations
Payment Processing
All payments are processed securely through Stripe. Kapsul does not store or have access to your card or payment information.
Stripe’s handling of your data is governed by its own privacy policies.
Data Sharing
We do not sell or rent your personal information.
Your data may be shared only with trusted third parties necessary to operate our business, including:
· Payment processors
· Shipping and logistics partners
· Shopify (our ecommerce platform)
These parties are obligated to protect your data and use it only for the intended purpose.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Your Rights
You have the right to:
· Access the personal data we hold about you
· Request corrections or updates
· Request deletion of your data, subject to legal obligations
To exercise these rights, please contact us by email.
Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You may manage cookie preferences through your browser settings.
Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and take effect immediately.
Contact
For questions regarding this Privacy Policy or how your data is handled, please contact:
hello@kapsuldrops.com